FAQ

đŸ–±ïž What is an XXL mouse pad?

An XXL mouse pad is a large-sized mat designed to cover a significant portion of your desk. It allows you to place your mouse, keyboard, and sometimes other accessories on it, while providing an optimal gliding surface for gaming or work.


📏 What are the dimensions of your XXL mouse pads?

Our XXL mouse pads generally measure 80 x 30 cm or 90 x 40 cm, which covers a large desk area and enhances user comfort.


🎼 Are these mouse pads suitable for gaming?

Yes! Our XXL mouse pads are designed for demanding gamers. They offer:

  • a smooth and precise surface
  • a non-slip base
  • optimal mouse control

They are compatible with all gaming mice (laser or optical).


đŸ§Œ How do I clean my mouse pad?

Cleaning is simple:

  1. Use a damp cloth with a little mild soap
  2. Gently rub the surface
  3. Allow to air dry

Avoid machine washing and tumble drying to preserve the quality of the mat.


🚚 What are the delivery times?

Delivery times are generally 7 to 14 business days, depending on your delivery location.

Once the order has been shipped, you will receive a tracking number to follow your package.


🔄 Can I return my mouse pad?

Yes. You have 14 days after receipt to request a return if the product is not suitable for you.

The pad must be unused and in its original packaging.


💳 What payment methods do you accept?

We accept several secure payment methods:

  • Credit card (Visa, Mastercard)
  • Apple Pay / Google Pay
  • PayPal

All transactions are 100% secure.


đŸ“© How can I contact customer service?

Our customer service is available to answer all your questions.

You can contact us via:

  • the shop's contact form
  • the support email

We generally respond within 24 to 48 hours.