FAQ
🖱️ What is an XXL mouse pad?
An XXL mouse pad is a large-sized mat designed to cover a significant portion of your desk. It allows you to place your mouse, keyboard, and sometimes other accessories on it, while providing an optimal gliding surface for gaming or work.
📏 What are the dimensions of your XXL mouse pads?
Our XXL mouse pads generally measure 80 x 30 cm or 90 x 40 cm, which covers a large desk area and enhances user comfort.
🎮 Are these mouse pads suitable for gaming?
Yes! Our XXL mouse pads are designed for demanding gamers. They offer:
- a smooth and precise surface
- a non-slip base
- optimal mouse control
They are compatible with all gaming mice (laser or optical).
🧼 How do I clean my mouse pad?
Cleaning is simple:
- Use a damp cloth with a little mild soap
- Gently rub the surface
- Allow to air dry
Avoid machine washing and tumble drying to preserve the quality of the mat.
🚚 What are the delivery times?
Delivery times are generally 7 to 14 business days, depending on your delivery location.
Once the order has been shipped, you will receive a tracking number to follow your package.
🔄 Can I return my mouse pad?
Yes. You have 14 days after receipt to request a return if the product is not suitable for you.
The pad must be unused and in its original packaging.
💳 What payment methods do you accept?
We accept several secure payment methods:
- Credit card (Visa, Mastercard)
- Apple Pay / Google Pay
- PayPal
All transactions are 100% secure.
📩 How can I contact customer service?
Our customer service is available to answer all your questions.
You can contact us via:
- the shop's contact form
- the support email
We generally respond within 24 to 48 hours.